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FAQ
Q1:Do you have your own brand?
A1:Yes, the brand name is Ostartools, we can provide OEM and ODM services to our customers as well.
Q2:What are the main application fields of your products?
A2:Widely used in ship building, power generation, gardening, and other industries such as cutting various metal plate, aluminum alloy, plastic materials, laminate, wood, stone, and cement products.
Q3:What are the characteristics of the product?
A3:Our main products are electric tools and accessories, especially for people who like repair by themselves.
Q4:What is your product positioning?
A4:Our products are mainly for high-end consumers.Our price falls into average level among similar products.In the future, we will try to develop products for the low-income groups.
Q5:What's your target market?
A5:We mainly focus on European market right now.Our next step is to launch new products and expand our market to North America, South America and the Middle East.
Q6:What is your target customer?
A6:Mainly for large supermarkets, chain stores, the network shopping, TV shopping and other customers.
Q7:What is the biggest advantage compared to the rivals?
A7:We are one of the earliest domestic multi-purpose saw blades supplier.We are proud of our wide product range, strict quality control and stable customer relationships.
Q8:How can you guarantee the quality?
A8:We employ several experienced inspectors to strictly monitor the whole production process:Raw material-production-finished products-packing.There are appointed staff responsible for each procedure.
Our Service
Before sale:
Provide product information, market research forecasting, product customization, product processing, consultation and other services for your convenience.
After sale:
1.Technical training based on customer requirements;
2.Replacement under warranty;
3.Supply the maintenance spare parts;
4.Regular call back or visit customers;
5.7 days, 24 hours, on time response to mail and phone calls of your complaints or consultation.
Contact Information
Website: http://ostartools.en.made-in-china.com
Any interests in our products, pls kindly feel free to contact us.
We're here for you all the time!
Audited Supplier 
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